CloudTree bases its business growth on customer recommendations and word-of-mouth.
It’s core to our business to make our customers happy as best we can.
But don’t take our word for it, see what our customers are saying about CloudTree
Patience, Understanding and just amazing
Got through to cloud tree within seconds, spoke to Andrew to explain that i had run out of space for my emails. within minutes the problem was solved, couldn’t fault his understanding and patience with me, thank you so much so pleased my business is with Cloud-Tree !! would recommend them to anyone.
A cut above the rest!
Your competition might grudgingly consider you first amongst equals but in my eyes you are certainly a cut above the rest. The entire process was smooth and hassle free, just what one expects from any service provider. From the minute BTA introduced Privity to CloudTree till this afternoon I have nothing but praise for the… Read more “A cut above the rest!”
I have many dealings over the years with technical and hosting services. This is by FAR the best. Excellent customer service. Excellent technical ability and always so friendly. I would have no hesitation in recommending this wonderful company to everyone.
There has been an ongoing issue with my email system for the past two weeks, with auto-messages telling me that I have been “timed out”. Terry/Andrew found out, after some considerable investigation, that a Microsoft mail system on my laptop was compromising my personal email account. Both Terry & Andrew took over my laptop remotely… Read more “Excellent Service!…”
I have now been with CloudTree for a number of months and their professionalism and attention to my requirements has been second to none! I am so pleased to have Terry and team to look after my technology aspects – a real weight off my mind and excellent service! Ronnie Johnson Managing Director Star Uk… Read more “Excellent Service!”
Excellent service migrating four sensitive sites.
I have the highest praise for the service I received from Andrew and his colleagues. The process of migrating four complex hostings from Timico, all of which required minimum outage, was handled with total efficiency and the help given during the process was outstanding in every way. Thank you so much for making the migration… Read more “Excellent service migrating four sensitive sites.”
I have migrated my domain Name e-mail this week, during which I’ve had the most reassuring and helpful support from Terry and Andrew. Despite my limited technical know-how, they each spent valuable time so patiently, and clearly talking me through the process, in ‘non-techie’ language and not rushing me. Many thanks! such a pleasure!
Migration of Domain and Email Hosting
We were recently informed that our domain names and associated email accounts would have to be migrated to CloudTree. Due to our other commitments we had to ask CloudTree to achieve this at short notice. CloudTree swiftly provided us with detailed instructions on how to carry out the process both for computer and for iPhone.… Read more “Migration of Domain and Email Hosting”
You were fast and extremely
You were fast and extremely patient – thank you.
We have just completed our Migration to CloudTree and I am so impressed by the ease and speed with which it was done and the professionalism shown. We had amazing personal support from Cloudtree and I’m just delighted we chose them to service our website/ email hosting etc. They are prompt in dealing with any… Read more “Impressed”
I had a very successful migration of my account and everything worked well on my computer and phone, except for sending from the phone. Your team sorted out what I had done wrong within about 3 minutes! Thank you and particularly Andrew for your brilliant helpdesk service!
Andrew from CloudTree has just finished a marathon telephone session with me to provide step-by-step guidance on my migration from Timico. He was, at all times, patient (beyond belief) in guiding me through the set-up process, so that my wife and I can remain connected and receiving emails. It is service like this that makes… Read more “Superb Service”
Excellent service from Cloud Tree
Having recently set up new emails and migrated a web site I can recommend the excellent service provided by Cloud Tree. They always answer the phone promptly and have your details to hand. All my technical queries were addressed and so far have proved very reliable, top job all round.
Collaborative and cooperative support
Since my forced re-patriation of my hosting from Timico I have had superlative support from the team at CloudTree. I was, however experiencing an error accessing back-end database tables that gave me a 404 error and ultimately a blocking of my domain. These interim, blocks were released quickly but it was a 1:1 session with… Read more “Collaborative and cooperative support”
First class service on a Bank Holiday weekend
I found myself in that awful situation of being in no-man’s land last Monday having been unceremoniously dumped by Timico after 17 years hosting. It is fair to say I was incandescent after I came off the phone to Timico but after a calming chat with the people at Cloud Tree I made the decision… Read more “First class service on a Bank Holiday weekend”
Fear and dread dissolves
It had been many years since I last changed my domain and email host, so I was in fear and dread of having to do it this time. The world had changed so even the few things I remembered from the past were of little value. POP3 the trusty old Post Office Protocol 3 was… Read more “Fear and dread dissolves”
Migration to Cloud Tree from Timico
Having just completed the migration of my domains, email accounts and websites from Timico to Cloud Tree I would like to thank the migration team. After 40 years in the IT industry I can say with complete confidence that Cloud Tree’s service and support is amongst the best I have ever received. I can recommend… Read more “Migration to Cloud Tree from Timico”
Great customer focus
CloudTree were recommended to us when our previous ISP closed down its domain hosting services. I can honestly say that in over 27 years of using internet providers, CloudTree is the most professional company I have dealt with. They have a great customer focus. Highly recommended!
I’m not one to usually put pen to paper and gush about Companies amazing service but in this instance I felt I just had to. Nothing was too much trouble when migrating from our previous Hosting company. Kudos guys! Keep up the great work, don’t know how you do it for the price!
Having been evicted from Timico, the support I received from CloudTree was exceptional, bearing in mind I had a windows 7 computer. The fact that I was also ‘encouraged’ to upgrade my computer and supported through this process was a bonus. So, thank you CloudTree.
Excellent, Professional and Prompt Service On All Counts
Cloud Tree have excelled in their service from our very first telephone contact with them through to a very successful migration to their service offering. We had multiple items needing migrating from Timico to CloudTree. Time and care was taken to understand our existing configurations and to recommend the best and most cost effective *single*… Read more “Excellent, Professional and Prompt Service On All Counts”
Great service and a friendly team
Great service and a friendly team always ready to help out with queries. Would highly recommend CloudTree as a quality supplier.
Thanks for patience and good humour
To Andrew, Terry and the rest of the team at CloudTree This is a note to say a big thank you for your patience and good humour in helping me with the migration from Timico. I very much appreciated how all queries I had were answered promptly and explained in a calm and logical way.
“We love the customer service and know when we ask for advice we will get an honest answer. Its this built up trust that has kept us as a happy customer for over 10 years. It’s great to see the new brand of CloudTree and all the exciting new products that will enhance our business… Read more “Edgarwood”